FAQ
you have questions, we have answers.
Yes.
We aim to be a mostly paperless clinic. We use online software to store our clinical notes. Some forms will be filled out on an iPad and any information that your podiatrist wishes to give you can be emailed directly to you.
This is no worries at all! All you have to do is ask your Podiatrist and we can print off a paper copy for you there and then. Here at The Foot Studio we are doing our best to become a 100% paperless clinic, however we do understand that from time to time some people may prefer paper receipts and management plans.
This is no problem at all! All you have to do is get in touch with one of our friendly staff; we are more than happy work with you and move appointments around as required.
It is the policy of this practice that any client who fails to present for a scheduled appointment on time or cancels with less than 48 hours notice is charged the full fee of the missed appointment, unless it can be filled by someone else.
We want everyone to be pain free and have healthy skin and nails.
RETURN AND EXCHANGE POLICY
We happily accept unworn shoes or unused products; returned or exchanged within 30 days of purchase. Online purchases can be returned or exchanged by post, or instore at The Foot Studio.
RETURNS PROCESS
Please return your products or unworn shoes in all original packaging with your receipt.
Up to date consent and Privacy is listed and agreed to with submission of New client and New case intake forms.